Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.
SOC: 43-5011.00
Common Job Titles
Air Export Specialist
Drop Shipment Clerk
Logistics Coordinator
Logistics Service Representative
What You'll Need to Succeed
AI-generated
Key competencies for this occupation at a glance
KnowledgeEvaluate bills of lading and shipping documentation for accuracy and compliance to determine appropriate shipping charges and tariffs according to regulatory requirements.
Proficient
MindsetBalance customer service expectations with operational constraints when negotiating delivery timelines and resolving shipping discrepancies.
Proficient
Hands-onCoordinate physical movement and staging of freight across multiple loading platforms while maintaining safety and security protocols.
Proficient
KnowledgeApply transportation and geography knowledge to route freight shipments across airline, train, and trucking terminals under time-sensitive conditions.
Developing
KnowledgeAnalyze shipment priorities and routing options to optimize cargo movement and resolve scheduling conflicts.
Developing
MindsetEngage with customers and transportation partners to take orders, arrange freight pickup, and deliver service updates.
Developing
Hands-onOperate material handling equipment and RFID scanning systems to expedite cargo loading and tracking processes on loading platforms.
Developing
KnowledgeApply transportation management software and database systems to document, track, and process incoming and outgoing freight movements.
Developing
KnowledgeExamine cargo quality, weight, and condition against shipment specifications during inspection of freight at receiving and shipping docks.
Developing
MindsetParticipate in conflict resolution and negotiation activities with customers, carriers, and internal teams to address delivery issues.
Developing
KnowledgeEstimate shipment dimensions, weights, and delivery timeframes using mathematical calculations and transportation regulations.
Developing
KnowledgeCompare multiple transportation methods and service options to recommend cost-effective and timely freight solutions for customers.
Developing
Wage Data According to the Bureau of Labor Statistics
Annual wage data for Cargo and Freight Agents (2024)
Estimated Total Employment (U.S.)
97,800
Wage Distribution by Percentile
Line chart of annual wages by percentile. U.S. is the solid line. 10th percentile: U.S. $37,240. 25th percentile: U.S. $43,490. 50th percentile: U.S. $49,900. 75th percentile: U.S. $62,230. 90th percentile: U.S. $76,350. Use the left and right arrow keys to move between percentiles.
U.S.
Metric
U.S.
10% of workers earn the following or less
$37,240
10% of workers earn the following or more
$76,350
Workers on average earn
$55,420
+ indicates wage is at or above the BLS reporting cap ($239,200/year)
Skills & Requirements
Key competencies for this occupation, ranked by importance
Transportation4.6/5
Geography4.5/5
Public Safety and Security4.0/5
English Language3.9/5
Administration and Management3.9/5
Skills & Requirements: Knowledge
Tools & Technology
Equipment and software commonly used in this occupation
