Handle baggage for travelers at transportation terminals or for guests at hotels or similar establishments.
SOC: 39-6011.00
Common Job Titles
Bell Captain
Bellman
Skycap
Valet
What You'll Need to Succeed
AI-generated
Key competencies for this occupation at a glance
Hands-onHandle luggage and personal belongings efficiently and safely using luggage carts and motorized equipment.
Proficient
Hands-onCoordinate baggage handling and delivery schedules managing multiple guest requests under time constraints.
Proficient
MindsetRespond to guest needs and service requests in hotel and transportation terminal settings, prioritizing customer satisfaction.
Developing
Hands-onOperate passenger vehicles and motorized carts transporting guests and baggage following safety protocols.
Developing
MindsetEngage with diverse guests and travelers providing personalized service and demonstrating cultural sensitivity.
Developing
KnowledgeApply public safety and security procedures while monitoring guest areas and identifying potential safety concerns.
Developing
KnowledgeExplain hotel amenities, local directions, and transportation options responding to guest inquiries with accuracy and courtesy.
Developing
MindsetAccept guest feedback and service concerns resolving conflicts diplomatically and maintaining positive relationships.
Developing
Hands-onPerform physical lifting and carrying tasks adhering to proper body mechanics and safety standards.
Developing
KnowledgeIllustrate communication technology systems including paging and two-way radios coordinating with front desk staff and transportation teams.
Developing
Wage Data According to the Bureau of Labor Statistics
Annual wage data for Baggage Porters and Bellhops (2024)
Estimated Total Employment (U.S.)
31,220
Wage Distribution by Percentile
Line chart of annual wages by percentile. U.S. is the solid line. 10th percentile: U.S. $25,480. 25th percentile: U.S. $29,830. 50th percentile: U.S. $36,020. 75th percentile: U.S. $40,780. 90th percentile: U.S. $48,490. Use the left and right arrow keys to move between percentiles.
U.S.
Metric
U.S.
10% of workers earn the following or less
$25,480
10% of workers earn the following or more
$48,490
Workers on average earn
$36,960
+ indicates wage is at or above the BLS reporting cap ($239,200/year)
Skills & Requirements
Key competencies for this occupation, ranked by importance
Customer and Personal Service4.6/5
English Language3.7/5
Public Safety and Security3.4/5
Transportation3.4/5
Sales and Marketing2.8/5
Skills & Requirements: Knowledge
Tools & Technology
Equipment and software commonly used in this occupation
