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  1. Occupations
  2. First-Line Supervisors of Gambling Services Workers

First-Line Supervisors of Gambling Services Workers

Directly supervise and coordinate activities of workers in assigned gambling areas. May circulate among tables, observe operations, and ensure that stations and games are covered for each shift. May verify and pay off jackpots. May reset slot machines after payoffs and make repairs or adjustments to slot machines or recommend removal of slot machines for repair. May plan and organize activities and services for guests in hotels/casinos.

SOC: 39-1013.00

Common Job Titles

  • Casino Shift Manager (CSM)
  • Floor Supervisor
  • Slot Supervisor
  • Table Games Supervisor

Wage Data According to the Bureau of Labor Statistics

Annual wage data for First-Line Supervisors of Gambling Services Workers (2024)

Estimated Total Employment (U.S.)

25,530

Wage Distribution by Percentile

Line chart of annual wages by percentile. U.S. is the solid line. 10th percentile: U.S. $38,360. 25th percentile: U.S. $49,190. 50th percentile: U.S. $61,590. 75th percentile: U.S. $74,080. 90th percentile: U.S. $82,370. Use the left and right arrow keys to move between percentiles.

  • U.S.
MetricU.S.
10% of workers earn the following or less$38,360
10% of workers earn the following or more$82,370
Workers on average earn$62,600

+ indicates wage is at or above the BLS reporting cap ($239,200/year)

Skills & Requirements

Key competencies for this occupation, ranked by importance

  • Customer and Personal Service4.5/5
  • Mathematics3.9/5
  • English Language3.9/5
  • Administration and Management3.8/5
  • Computers and Electronics3.7/5
Skills & Requirements: Knowledge

Tools & Technology

Equipment and software commonly used in this occupation

In-Demand Technology

Frequently requested by employers in job postings

  • Microsoft Access
  • Microsoft Excel
  • Microsoft Office software
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Project
  • Microsoft Word

Technology Skills

  • Corel WordPerfect Office Suite
  • Operating system software

Tools & Equipment

  • 10-key calculators
  • Board testers
  • Copy machines
  • Desktop computers
  • Digital multimeters
  • Digital oscilloscopes
  • Electronic cash registers
  • Laptop computers
Tools & Technology: Tools & Equipment

Related Occupations

Occupations with similar skills and knowledge requirements

Most Similar

  • Gambling Managers 11-9071.00
  • Gambling Change Persons and Booth Cashiers 41-2012.00
  • Gambling Cage Workers 43-3041.00
  • Gambling and Sports Book Writers and Runners 39-3012.00
  • Gambling Dealers 39-3011.00

Moderately Similar

  • First-Line Supervisors of Office and Administrative Support Workers 43-1011.00
  • Gambling Surveillance Officers and Gambling Investigators 33-9031.00
  • First-Line Supervisors of Mechanics, Installers, and Repairers 49-1011.00
  • First-Line Supervisors of Helpers, Laborers, and Material Movers, Hand 53-1042.00
  • First-Line Supervisors of Retail Sales Workers 41-1011.00

Related

  • First-Line Supervisors of Non-Retail Sales Workers 41-1012.00
  • First-Line Supervisors of Housekeeping and Janitorial Workers 37-1011.00
  • First-Line Supervisors of Food Preparation and Serving Workers 35-1012.00
  • First-Line Supervisors of Material-Moving Machine and Vehicle Operators 53-1043.00
  • First-Line Supervisors of Production and Operating Workers 51-1011.00
  • Cashiers 41-2011.00
  • Coin, Vending, and Amusement Machine Servicers and Repairers 49-9091.00
  • Tellers 43-3071.00
  • Amusement and Recreation Attendants 39-3091.00
  • First-Line Supervisors of Personal Service Workers 39-1022.00

Related Programs

Education programs that prepare you for this occupation

  • CertificateCasino, Gaming and Resort ManagementIssuer: Oklahoma State University-Main Campus
  • Post-Baccalaureate CertificateCasino and Gaming ManagementIssuer: Oklahoma State University-Main Campus
  • CertificateCertificate of Recognition - Tribal Enterprise Gaming ManagementIssuer: Olympic College
  • CertificateTribal Gaming ManagementIssuer: Wenatchee Valley College
  • CertificateGaming Operations SupervisorIssuer: Wenatchee Valley College